How can we help?
Short, practical answers for coaches and their clients.
For coaches
- Get started with GoodformCreate your account and be ready to take bookings in about 10 minutes.
- Set up online paymentsConnect Stripe so your clients pay by card and the money reaches your bank account.
- Recurring revenue, renewals and clients at riskFollow your monthly recurring revenue, the renewals coming up, the clients who may leave and the payments that failed.
- Create offers, packs and instalmentsSingle sessions, session packs, memberships, free assessments and payment in instalments.
- Applications, calls and invitationsCollect applications from your link in bio, call your leads, then invite them to sign up and pay online.
- Invoices and VAT exemptionHow invoices are numbered, what they show, and the VAT exemption line.
- Programs and meal plansBuild a program or a meal plan once, then give it to each client.
- Import your clients, programs and nutritionBring what you already have from a spreadsheet, Google Sheets or your notes, with the AI import.
- Weekly check-insAsk your clients for news each week, with photos and measurements, and send your feedback.
- Your clients’ space and appWhat your clients see, and how they get in.
- Your subscription and cancellationFree trial, Start and Pro plans, changing plan, a deactivated account and stopping your subscription.
- Refer coaches and earn a share of their subscriptionShare your link: you earn 50% of what each coach you refer pays for Goodform, for their first 3 paid months, paid to your account.
For clients
- Book, move or cancel a sessionBook from your coach’s page or your space, and change a booking within your coach’s rules.
- Pay onlineCard payments, payment in instalments and your invoices.
- Packs and membershipsHow sessions are counted, and how a membership works.
- Use your space and the appSign in, follow your program, log your workouts and meals, and talk to your coach.
- Your personal dataWho holds your data, and how to see, export or delete it.